Shipping policy

Shipping Policy

Last updated: September 1, 2026

At Royal Loungewear, we want your shopping experience to be as easy and enjoyable as possible. Below you’ll find information about how orders are processed, shipped, and delivered.

Processing & Delivery Times

Each product page displays an estimated shipping timeframe for that particular item.

Most orders are expected to arrive within 5–10 business days, although some products may have a different estimated delivery timeframe.

The estimated timeframe may include order processing and transit time, depending on the product and fulfillment location.

Please keep in mind that delivery estimates are not guaranteed. Delays can occasionally occur due to carrier delays, weather, holidays, customs, or other circumstances outside of our control.

Business days are Monday through Friday and do not include weekends or U.S. holidays.

Where Orders Ship From

Royal Loungewear works with fulfillment partners that may ship products from different locations, including facilities within the United States and internationally.

The shipping origin and estimated delivery time may vary depending on the product you purchase.

Multiple Items & Separate Shipments

If you purchase multiple products, your items may be shipped separately.

This can happen because different products may be fulfilled from different locations or facilities.

If your order ships in multiple packages, you may receive separate tracking numbers and your packages may arrive at different times.

You will not be charged additional shipping simply because your order is shipped in multiple packages.

Tracking Information

Once your order has shipped, you’ll receive a shipping confirmation email containing your tracking information.

Please allow some time for tracking information to become active after the package has been shipped.

If you have not received tracking information within the expected processing timeframe, please contact us and we’ll be happy to assist.

Shipping Delays

While we work with our fulfillment partners to provide accurate shipping estimates, delays can sometimes occur.

Possible causes include:

  • Carrier delays
  • Severe weather
  • Holidays and increased shipping volume
  • Customs processing
  • Incorrect or incomplete shipping information
  • Other circumstances outside our control

If your order has not arrived within the estimated delivery timeframe, please contact us with your order number so we can help investigate.

Incorrect Shipping Address

Please carefully review your shipping information before completing your purchase.

If you realize that you’ve entered an incorrect address, contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed once an order has entered processing or shipped.

Royal Loungewear is not responsible for packages delivered to an incorrect address provided by the customer at checkout.

Lost, Stolen, or Marked-as-Delivered Packages

If tracking shows that your package was delivered but you cannot locate it, please first check around your delivery location and with household members or neighbors.

You may also contact the shipping carrier directly for additional delivery information.

If you still cannot locate your package, contact us with your order number and tracking information, and we’ll do our best to assist.

Royal Loungewear is not responsible for packages that are confirmed as delivered by the carrier but are subsequently lost or stolen after delivery.

International Orders

If international shipping is available for a particular product, additional delivery time may apply.

International customers may also be responsible for customs duties, taxes, or other fees imposed by their country.

These fees are the responsibility of the customer and are not included in the purchase price unless otherwise stated.

Order Changes & Cancellations

We begin processing orders as quickly as possible.

If you need to change or cancel an order, please contact us immediately after placing your order.

Once an order has entered processing or has shipped, we may not be able to make changes or cancel the order.

Questions About Your Order

If you have a question about your shipment, please contact us through our Contact Us page and include your order number.

We’re happy to help.